GT Water Products — Drain King Water-Powered Drain Openers

Support & warranty

We'll make it right.

File a warranty claim, grab a spec sheet, or ask the concierge. Every GT Water tool carries a one-year warranty.

Rated #1 by a leading consumer magazine

Drain King out-cleared the field in independent testing — and it's still made in Moorpark, California.

File a warranty claim

Every GT Water tool carries a one-year warranty. Tell us what happened and we'll make it right.

Your name

Phone

Company (if applicable)

Product model #

Quantity

Where purchased

Invoice or order # (if available)

Date purchased

Purchase channel

What happened?

Reason for replacement

Replacement & return

Has it been installed or used?

Is the item available to return?

Every approved claim is resolved with a replacement product.

Shipping address (for a replacement)

Street

City

State

ZIP

Attach both

Photos of the issue and your proof of purchase. Both are needed for a claim to be valid, so the form asks for them together rather than turning you down later. Images are resized on your device before they upload, so a phone photo is fine.

Photos of the issue

Up to 4. Please send several from different angles — one showing the whole product, one close on the fault. We can only judge a claim on what we can see.

Valid Proof of Purchase

(order confirmation, receipt or invoice) — JPG, PNG or PDF, up to 2. It must show the date of purchase.

Still needed: photos of the issue and your proof of purchase (showing the date).

Additional info may be requested.

Please note that in order for a warranty claim to be considered valid, valid proof of purchase must be provided. This may include an original receipt, invoice, or other acceptable documentation confirming the purchase. Without valid proof of purchase, we are unable to process the warranty claim.

I certify the information above is accurate and complete. I understand this request is reviewed under G.T. Water's warranty policy, and that the defective product may need to be returned before a replacement is issued.

Attach photos of the issue and your proof of purchase (showing the date) to file.

Data sheets & flyers

Spec sheets for every line — open the PDF, or ask the concierge to email one over.

Drain King Flyer (2021)

Drain King · open PDF

Test Tee Mechanical Plug Flyer

Safe-T-Seal · open PDF

TP & LTP Test Plug Flyer (with guidelines)

Safe-T-Seal · open PDF

MTP Combo Clean-out Plug Flyer

Safe-T-Seal · open PDF

Master Plunger Flyer — MP1600 & MP200

Master Plunger · open PDF

Master Plunger Series Flyer

Master Plunger · open PDF